Shipping Policy
Thank you for shopping at The Free Man. This Shipping Policy applies to all products purchased through our website at https://thefreeman.org.
1. Order Processing
1.1 Processing Time:
- Orders are typically processed and dispatched within 5-7 business days after payment confirmation.
- Processing times may vary during peak seasons or promotional periods.
1.2 Order Confirmation:
- You will receive an order confirmation email upon successful placement of your order.
- Please review the order details and contact us immediately if any discrepancies are found.
2. Shipping Methods
2.1 Domestic Shipping:
- We offer standard shipping for domestic orders via [carrier name].
- Expedited shipping options may be available at an additional cost.
3. Shipping Charges
3.1 Calculation:
- Shipping charges are calculated based on the total weight of the package, destination address, and selected shipping method.
- Free shipping may be available for orders exceeding a certain amount. Check our website for current promotions.
3.2 Customs Duties and Taxes:
- International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the buyer.
4. Shipping Times
4.1 Domestic Delivery:
- Estimated delivery times for domestic orders typically range from 5-7 business days.
- Actual delivery times may vary based on the shipping address and carrier’s delivery schedule.
4.2 International Delivery:
- International delivery times vary based on the destination, customs clearance, and selected shipping method. Estimated delivery times will be provided during checkout.
5. Tracking Information
5.1 Tracking Updates:
- Once your order is shipped, you will receive a shipping confirmation email with tracking details.
- Use the provided tracking information to monitor the status of your shipment.
6. Shipping Restrictions
6.1 Prohibited Items:
- Certain products may have shipping restrictions due to legal, regulatory, or logistical reasons.
- We reserve the right to cancel orders containing prohibited items.
7. Shipping Errors and Returns
7.1 Shipping Errors:
- In the event of a shipping error on our part (e.g., wrong item shipped, missing items), contact us immediately for resolution.
7.2 Returns Due to Shipping Issues:
- If your order is returned to us due to an incorrect address provided by you or failure to collect the package, additional shipping charges may apply for reshipment.
8. Shipping Policy Updates
8.1 Policy Changes:
- We reserve the right to update our shipping policy without prior notice. Please review the shipping policy periodically for any changes.
- By continuing to use our website and placing orders, you agree to the updated shipping policy.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at [email protected]. Our customer support team is here to assist you.